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Hampton Inn Gatlinburg motels, hotels and vacation rentals: |
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Are rollaway beds/cribs available? Most hotels and some vacation rentals offer rollaway beds and cribs (typically at a charge- $5.00-$20.00 each). Some may have restrictions on what room types will allow rollaway beds. This may be listed on the Lodging Information page. If special requests are accepted, a section will appear on the Reservation Form to insert such requests and submit them to the hotel or vacation rental.
Can I specify where I would like my room located (preferred floor, next to pool, etc.)? If special requests are accepted by the lodging, a section will appear on the Reservation Form to insert such requests and submit them to the hotel. The hotel staff will do their best to accommodate special requests. We cannot guarantee that your requests will be granted because they are subject to availability.
Our children will be with us... do they stay free? Usually children under 12 years of age stay for free in their parent's room using the existing bedding. The age requirement differs depending on the specific hotel's policy. This may be listed on the Hotel Lodging page.
Is it safe to use my credit card? Yes. We take this matter very seriously. To ensure your security, Interactive Affiliate Network utilizes a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.
Is breakfast included? Many hotels offer free breakfast. Often this is a continental breakfast or sometimes just coffee and donuts. It would be very rare for a Vacation rental to provide breakfast. If included, it should be listed on the Lodging Information page.
What type of customer service is offered? After submitting your reservation request, you will be provided with an email address to use to make inquires about your request. Our qualified and friendly agents are available 24-hours a day, 7 days a week, 365 days a year (including holidays) to answer your questions. All you have to do is ask.
How do I check on my request for a lodging? You may view your reservation using the "View/Cancel Reservation" link. Always feel free to contact us with any inquiries regarding your request. For fastest service, please include your "Itinerary Number" which you will receive after you submit your booking.
Where do I pick up my vacation rental keys? The email you receive confirming your reservation for a Vacation rental will provide details as to where and when you should pick up the keys to your rental unit.
What are "Additional Rates?" These rates still can offer savings; however, are not specially negotiated with the hotel like "Special Internet Rates" and generally do not offer as large a discount.
What happens when I make a reservation? Reservation requests will result in a new screen showing an Itinerary Number, which should be kept and used with any future correspondence with Interactive Affiliate Network. You may also be quoted a Confirmation Number. Additionally, all reservations will be followed up within 2 to 4 hours with an email using the same Itinerary Number and, if available, a Confirmation Number.
Is there a waiting list for sold out hotels? In certain instances, Interactive Affiliate Network can make reservations at sold out properties. Often lodgings identified as "Special Internet Rates" are providing sold out availability. If you want to be placed on a waiting list, you will need to contact the lodging directly.
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