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Marriott Shelbyville motels, hotels and vacation rentals: |
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Is the room rate per person or per night? All rates are based on double occupancy per room, and are quoted on a nightly basis unless otherwise specified. Extra people, children, roll-away beds and incidentals may be subject to additional charges.
What are "Additional Rates?" These rates still can offer savings; however, are not specially negotiated with the hotel like "Special Internet Rates" and generally do not offer as large a discount.
Are rollaway beds/cribs available? Most hotels and some vacation rentals offer rollaway beds and cribs (typically at a charge- $5.00-$20.00 each). Some may have restrictions on what room types will allow rollaway beds. This may be listed on the Lodging Information page. If special requests are accepted, a section will appear on the Reservation Form to insert such requests and submit them to the hotel or vacation rental.
What about the special discounts? Many of the participating hotels offer "Special Internet Rates" to our users. These rates offer substantial savings. See " What is a Special Internet Rate? "
Do hotels have minimum age requirements? Please be aware that some hotels may have minimum age restrictions or requirements when reserving a room. For example, some hotels with casinos may require you to be 21 years of age to check into a room. Please inquire with a Customer Care Agent or with the hotel directly.
Is there a waiting list for sold out hotels? In certain instances, Interactive Affiliate Network can make reservations at sold out properties. Often lodgings identified as "Special Internet Rates" are providing sold out availability. If you want to be placed on a waiting list, you will need to contact the lodging directly.
How do I check on my request for a lodging? You may view your reservation using the "View/Cancel Reservation" link. Always feel free to contact us with any inquiries regarding your request. For fastest service, please include your "Itinerary Number" which you will receive after you submit your booking.
What type of customer service is offered? After submitting your reservation request, you will be provided with an email address to use to make inquires about your request. Our qualified and friendly agents are available 24-hours a day, 7 days a week, 365 days a year (including holidays) to answer your questions. All you have to do is ask.
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