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Embassy Suites Rockwall motels, hotels and vacation rentals: |
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How do I check on my request for a lodging? You may view your reservation using the "View/Cancel Reservation" link. Always feel free to contact us with any inquiries regarding your request. For fastest service, please include your "Itinerary Number" which you will receive after you submit your booking.
Are rollaway beds/cribs available? Most hotels and some vacation rentals offer rollaway beds and cribs (typically at a charge- $5.00-$20.00 each). Some may have restrictions on what room types will allow rollaway beds. This may be listed on the Lodging Information page. If special requests are accepted, a section will appear on the Reservation Form to insert such requests and submit them to the hotel or vacation rental.
Our children will be with us... do they stay free? Usually children under 12 years of age stay for free in their parent's room using the existing bedding. The age requirement differs depending on the specific hotel's policy. This may be listed on the Hotel Lodging page.
Can I specify where I would like my room located (preferred floor, next to pool, etc.)? If special requests are accepted by the lodging, a section will appear on the Reservation Form to insert such requests and submit them to the hotel. The hotel staff will do their best to accommodate special requests. We cannot guarantee that your requests will be granted because they are subject to availability.
What are "Special Internet Rates?" Special Internet Rates save you money. Because of the large number of lodging reservations we process, we are able to negotiate special rates with the properties. We guarantee our Special Internet Rates are the lowest you can find. To secure your reservation at this low rate, we require up-front payment with your credit card. This ensures you have a room when you arrive so you are not "bumped" or "overbooked."
Once I have made my reservation, will I receive any written confirmation from the hotel? No. The email confirmation you receive from Interactive Affiliate Network is all you will need. It displays your Interactive Affiliate Network Itinerary Number, the hotel information, the rate, confirmation number, and the hotel's cancellation policy.
What about the special discounts? Many of the participating hotels offer "Special Internet Rates" to our users. These rates offer substantial savings. See " What is a Special Internet Rate? "
Do hotels have minimum age requirements? Please be aware that some hotels may have minimum age restrictions or requirements when reserving a room. For example, some hotels with casinos may require you to be 21 years of age to check into a room. Please inquire with a Customer Care Agent or with the hotel directly.
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