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Hampton motels, hotels and vacation rentals: |
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Is the room rate per person or per night? All rates are based on double occupancy per room, and are quoted on a nightly basis unless otherwise specified. Extra people, children, roll-away beds and incidentals may be subject to additional charges.
Is there a hotel shuttle service to/from the airport? Many hotels offer shuttle service to and from the airport. This may be listed on the Lodging Information page. If it is offered, there may be a charge by the hotel for this service. Vacation rentals often do not have this type of service.
What happens when I make a reservation? Reservation requests will result in a new screen showing an Itinerary Number, which should be kept and used with any future correspondence with Interactive Affiliate Network. You may also be quoted a Confirmation Number. Additionally, all reservations will be followed up within 2 to 4 hours with an email using the same Itinerary Number and, if available, a Confirmation Number.
What are the directions to the hotel? The location information of the hotel is sometimes listed on the Lodging Information page. This can identify the distance from the hotel to certain landmarks or the airport. Vacation rental reservations will have directions included in the confirmation email.
Can I specify where I would like my room located (preferred floor, next to pool, etc.)? If special requests are accepted by the lodging, a section will appear on the Reservation Form to insert such requests and submit them to the hotel. The hotel staff will do their best to accommodate special requests. We cannot guarantee that your requests will be granted because they are subject to availability.
What type of customer service is offered? After submitting your reservation request, you will be provided with an email address to use to make inquires about your request. Our qualified and friendly agents are available 24-hours a day, 7 days a week, 365 days a year (including holidays) to answer your questions. All you have to do is ask.
What about the special discounts? Many of the participating hotels offer "Special Internet Rates" to our users. These rates offer substantial savings. See " What is a Special Internet Rate? "
Do hotels have minimum age requirements? Please be aware that some hotels may have minimum age restrictions or requirements when reserving a room. For example, some hotels with casinos may require you to be 21 years of age to check into a room. Please inquire with a Customer Care Agent or with the hotel directly.
Where do I pick up my vacation rental keys? The email you receive confirming your reservation for a Vacation rental will provide details as to where and when you should pick up the keys to your rental unit.
I'm looking for a hotel in Los Angeles. Can you help me? Our reservation agents are unable to do individual searches for clients due to our high volume of reservations. Please use the Lodging Search Form to identify availability and rates at over 47,000 hotels around the world.
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