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Superior motels, hotels and vacation rentals: |
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Is it safe to use my credit card? Yes. We take this matter very seriously. To ensure your security, Interactive Affiliate Network utilizes a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.
What about the special discounts? Many of the participating hotels offer "Special Internet Rates" to our users. These rates offer substantial savings. See " What is a Special Internet Rate? "
What are the directions to the hotel? The location information of the hotel is sometimes listed on the Lodging Information page. This can identify the distance from the hotel to certain landmarks or the airport. Vacation rental reservations will have directions included in the confirmation email.
I'm looking for a hotel in Los Angeles. Can you help me? Our reservation agents are unable to do individual searches for clients due to our high volume of reservations. Please use the Lodging Search Form to identify availability and rates at over 47,000 hotels around the world.
Once I have made my reservation, will I receive any written confirmation from the hotel? No. The email confirmation you receive from Interactive Affiliate Network is all you will need. It displays your Interactive Affiliate Network Itinerary Number, the hotel information, the rate, confirmation number, and the hotel's cancellation policy.
Can I specify where I would like my room located (preferred floor, next to pool, etc.)? If special requests are accepted by the lodging, a section will appear on the Reservation Form to insert such requests and submit them to the hotel. The hotel staff will do their best to accommodate special requests. We cannot guarantee that your requests will be granted because they are subject to availability.
Do hotels have minimum age requirements? Please be aware that some hotels may have minimum age restrictions or requirements when reserving a room. For example, some hotels with casinos may require you to be 21 years of age to check into a room. Please inquire with a Customer Care Agent or with the hotel directly.
Is parking available? Free parking? Long-term parking? Most hotels and vacation rentals offer free parking to their guests, although some may charge. Long-term parking is offered at the discretion of the property (often in conjunction with park and fly rates). This may be listed on the Lodging Information page.
Where do I pick up my vacation rental keys? The email you receive confirming your reservation for a Vacation rental will provide details as to where and when you should pick up the keys to your rental unit.
Is the room rate per person or per night? All rates are based on double occupancy per room, and are quoted on a nightly basis unless otherwise specified. Extra people, children, roll-away beds and incidentals may be subject to additional charges.
How do I check on my request for a lodging? You may view your reservation using the "View/Cancel Reservation" link. Always feel free to contact us with any inquiries regarding your request. For fastest service, please include your "Itinerary Number" which you will receive after you submit your booking.
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